Email Notifications

You can configure your system to send (or not) emails to users whenever bookings made under their name are added, amended or deleted (you can also set up Reminders of bookings, see here for more on this).

You can also choose to send emails to Room/Resource Owners whenever bookings are added, amended or deleted for their resources; or to send emails when a particular Booking Note or Catering Item is used; or to copy a specific email address into all emails sent from the system.

To set any of these up, follow the steps below:

  1. From the Admin Homepage select Settings > System Settings > Email Notifications.
  2. Click the box next to the option(s) you would prefer notification sent for.Email User - This sends an email to the user account under which a booking is added, amended or deleted. If this option is not selected they will only be sent an email when a booking under their name is deleted and a note has been entered during the deletion.

    Email Room/Resource Owner - This sends an email to the Room/Resource Owner(s) whenever a booking is added, amended or deleted for that room/resource. Please see here for further information on setting up Room/Resource Owners.

    Send Catering/Notes Emails for Pending Bookings - This sends an email to the address attached to a booking/catering note whenever a pending booking is added that uses that note. Please see this article for further details on pending bookings and this one for details on booking notes.
  3. Under BCC Email Address you can enter an email address which will then receive copies of all emails sent from the system.
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