Security and Data Protection Details
Looking for GDPR information? View our GDPR Compliance Statement
As the market leaders for online room booking software, with millions of bookings added to date, we are fully registered with the Data Protection Act under number ZA009035, Cyber Essentials certified and take all necessary steps to ensure your data is handled and processed securely.
Data we store
- User Data: username, name, email, department, hashed password (irreversible)
- Booking Data: date/time, room, booking notes entered with booking
- Room Data: name, category
- Timetable Data: day of week, time, subject, class name, teacher name
Uptime
Uptime is of critical importance to us. We use load balanced servers with automatic failover operating at below half capacity. In addition all servers are behind redundant hardware firewalls. This means even if one of our servers was to completely fail, another would seamlessly take over. Therefore your data is synced in real time over two live servers.
Security
Our employees have access to the data - we're a dedicated team that's been providing hosted software to schools for many years. As we use managed hosting providers, the qualified engineers also have access to the data and they pass the advanced CRB check.